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Mobile Terms of Use

Last Updated: April 17, 2026

These Mobile Terms of Use govern your use of SMS/text message communications from LG Appliance Experts. By providing your mobile phone number and opting in to receive text messages, you agree to these terms.

1. SMS Program Description

LG Appliance Experts may send you text messages related to:

  • Appointment confirmations and reminders
  • Technician arrival notifications
  • Service completion confirmations
  • Follow-up satisfaction surveys
  • Promotional offers (only if separately opted in)

2. Message Frequency

Message frequency varies. Transactional messages (appointment-related) are sent as needed per service interaction. Promotional messages are sent no more than 4 times per month if opted in.

3. How to Opt In

By submitting your mobile phone number via our appointment request form or booking system and checking the SMS consent checkbox, you opt in to receive service-related text messages.

4. How to Opt Out

To stop receiving text messages, reply STOP to any message you receive from us. You will receive one final confirmation message and will be removed from our list. You can also opt out by calling us at 844-612-0846 or emailing info@lgapplianceexperts.com.

5. Help

For assistance, reply HELP to any message, call 844-612-0846, or email info@lgapplianceexperts.com.

6. Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details. LG Appliance Experts is not responsible for charges from your wireless carrier.

7. Carrier Disclaimer

LG Appliance Experts is not liable for delayed or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

Mobile phone numbers collected for SMS communications are not shared with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your information.

9. Supported Carriers

AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, US Cellular, and most other major US carriers. Not all features available on all carriers.

10. Changes to Mobile Terms

We reserve the right to change these Mobile Terms at any time. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.